Contact

Need help with a product question, order detail, shipping update, or return request? Our support team is ready to assist.

Please contact us by email:

Email: service@pureauraderm.com

To help us respond faster, please include:

• Your order number, if available
• The product name
• A clear description of your question
• Photos, if the request is related to a damaged or incorrect item

Customer messages are reviewed during regular business days. Response time may vary depending on request volume, but we aim to reply as soon as possible.

Please make sure your email address is correct so our team can reach you without delay.