Return Policy
We want customers to feel confident when shopping for office supplies from Pureauraderm™.
If you are not satisfied with your item, please contact us within 30 days after delivery to request return assistance. Items must be unused, clean, and returned with original packaging when possible.
Returns may not be accepted if the item has been heavily used, damaged after delivery, missing parts, or returned without prior contact.
To request a return, please email:
Email: service@pureauraderm.com
Please include:
- Order number
- Product name
- Reason for return
- Photos, if the item arrived damaged or incorrect
After reviewing your request, our support team will provide the next step. Please do not send items back before receiving return instructions.